These ten posts were ten of my favorite to write and to reflect upon. They contain principle-oriented marketing concepts, and they embody the foundational aspects of my focus on marketing. Granted, they’re each a little lengthy, but I hope you can take a moment to see a little more of where I’m coming from.
- 10 Tips to Create Branded Service Employees
- Formula for Positioning
- This Job Would Be Great if it Weren’t for Those Pesky Customers
- The Dilution of Brands Through Inorganic Growth
- The Line Between Brand(ing) and Marketing
- 5 Ways Services Marketing Will Help Brick and Mortar Gain Ground
- Marketing to Teens
- When Commodities Compete, Branded Service is the Key
- Services Marketing and the Pizza Continuum
- Customer Touchpoints: The “Back-End” of Services Marketing


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